She found the error and said she would credit the charge back then send me an email showing me the receipt. I called the hotel and felt the lady was rude after I had to call back because after putting me on hold it ended up disconnecting me and I had to call back. I felt at the time he didn't know what he was doing so when I got my credit card statement the front desk guy had charged me for the room on top of what I paid. He asked for my credit card and I had already paid thru third party so I clarified that this was just for incidentals.
I finally had to peak around corner and get his attention. Traveller Type: solo traveller : The room was clean and the TV was good with a guide : The guy who checked me in around 11 PM first he wasn't at front desk as I stood there. Special requests cannot be guaranteed and may incur additional charges. All special requests are subject to availability upon check-in. Upon check-in photo identification and credit card is required. Please note that all Special Requests are subject to availability and additional charges may apply. Guests are required to show a photo identification and credit card upon check-in. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. People 17 years old and over stay for US$10 per person per night when using an existing bed.
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Charges may be applicable.Ĭhildren up to and including 16 years old stay for free when using an existing bed. WiFi is available in all areas and is free of charge.įree public parking is possible on site (reservation is not needed). When booking more than 9 rooms, different policies and additional supplements may apply.
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